Frequently Asked Questions
Quick answers to common questions about our products, installations, warranties, maintenance plans, and quote process.
Yes, 100%. All hardware supplied by Temshed Technology (routers, cameras, inverters, laptops, servers, POS) is sourced directly from authorized Tier-1 distributors and manufacturers (Cisco, Hikvision, Dahua, Ubiquiti, APC, Schneider, Dell, HP). Every item comes with an official manufacturer warranty and our local technical swap support.
Temshed Technology is an end-to-end technology solutions engineering company. We don't just ship boxes. Our certified field engineers perform site surveys, structured cabling, hardware mounting, firmware configuration, network testing, staff training, and ongoing SLA maintenance.
Our Network Operations Center (NOC) deploys secure, encrypted telemetry probes on your network infrastructure, CCTV servers, and power systems. If an ISP internet line drops, a camera stops recording, or an inverter battery overheats, our team is instantly alerted and begins remote resolution before your daily operations are affected.
We conduct a comprehensive Electrical & IT Load Audit. We calculate the exact starting surge wattage and continuous consumption of your servers, computers, lighting, and air conditioners, and design the optimal inverter kVA and lithium battery kWh bank to guarantee your required backup hours.
Standard corporate web portals and e-commerce platforms typically deploy within 2 to 4 weeks. Custom ERPs, school management systems, and complex mobile apps follow an agile sprint cycle ranging from 6 to 12 weeks, with milestone demo reviews at each stage.
We accept official corporate bank transfers, verified card payments, and milestone-based staged payments (e.g. 60% mobilization upon hardware dispatch, 30% upon installation, 10% upon commissioning sign-off).
Yes. We deploy field engineering teams across Nigeria (including Abuja, Port Harcourt, Ibadan, Kano, and Enugu) for corporate infrastructure, solar, campus networking, and multi-branch retail setups.
Still Have Questions?
Our support team is available Mon-Sat to assist you with any inquiries.